Hotel General Manager - Sintang, Kalimantan Barat

Join Perhotelan as a Hotel General Manager in Sintang, Kalimantan Barat and lead a dynamic hospitality team to new heights of excellence. This pivotal role offers a unique opportunity to shape the strategic direction of our hotel, ensuring guest satisfaction and operational efficiency. With a rich history of serving the community, Perhotelan is committed to providing exceptional service and creating memorable experiences for our guests.

As the General Manager, you will oversee daily operations, manage a team of 50+ employees, and implement best practices in housekeeping, food and beverage, and front office services. You will work closely with the hotel's leadership team to develop and execute a comprehensive business plan, focusing on revenue growth, cost control, and customer satisfaction. This role is perfect for a seasoned professional looking to make a significant impact in the hospitality industry.

📋 Tanggung Jawab Pekerjaan

• Oversee daily hotel operations, ensuring high standards of cleanliness, service, and guest satisfaction.
• Manage a team of 50+ employees, providing leadership and development opportunities.
• Develop and implement strategic plans to drive revenue growth and profitability.
• Ensure compliance with health, safety, and environmental regulations.
• Manage the hotel's budget, including revenue and expense tracking, and prepare financial reports.
• Develop and maintain strong relationships with suppliers, vendors, and service providers.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
• Represent the hotel at industry events and conferences to network and stay updated on trends.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hotel Management, Business Administration, or a related field.
• Minimum of 5 years of experience in hotel management, with at least 2 years in a senior management role.
• Proven track record of successfully managing hotel operations and teams.
• Strong knowledge of hotel revenue management, budgeting, and financial reporting.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in using hotel management software such as PMS (Property Management System) and ERP systems.
• Certification in hospitality management or a related field is a plus.
• Fluency in English is required, with local language proficiency a strong asset.

🛠️ Keahlian

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